Privacy Policy

Last updated: 4 June 2026.

This Privacy Policy explains how Rugby Aerials collects and uses personal information when you contact us, request a quotation, use our website or arrange TV aerial installation or TV wall mounting services.

Who we are

Rugby Aerials, 66 Johnson Avenue, Rugby. CV22 7BX. Telephone: 01788 669055. Email: info@rugbyaerials.com.

The manager and data controller contact is Mr. Miles Brindley, contactable using the website email address and telephone number above.

Information we collect

• Name, telephone number, email address and property or appointment details.
• Information you provide in enquiry forms, phone calls, emails or messages.
• Quotation, booking, job, invoice and payment records.
• Basic website information such as cookie choices, security logs and analytics data if non-essential analytics are enabled with consent.

How we use information

• To reply to enquiries and provide quotations.
• To arrange and carry out requested services.
• To keep business, accounting, insurance and legal records.
• To protect the website from spam, fraud and misuse.
• To improve the website and customer service where lawful.

Lawful bases

We rely on contract or pre-contract steps, legitimate interests, legal obligations and consent where required, such as for non-essential cookies.

Sharing information

We only share personal information where needed for running the business, delivering services, meeting legal duties or using trusted service providers such as hosting, email, form delivery, accounting, payment, professional advice and website security services.

How long we keep information

Information is kept only for as long as necessary for enquiry handling, service delivery, accounting, warranty, insurance, dispute handling and legal requirements.

Your rights

You may have rights to access, correct, erase, restrict or object to the use of your personal data. Contact Mr. Miles Brindley at info@rugbyaerials.com or 01788 669055.

Complaints

You can contact us first so we can try to resolve your concern. You also have the right to complain to the Information Commissioner Office.